Every restoration begins with a scan, and the scan sets the ceiling. We can mend a tear, lift a stain, bring a face back out of the fade — but no restoration, ours or anyone's, can recover detail the scan never captured. Ten careful minutes at the scanner is the cheapest upgrade a family photo will ever get. Here is exactly how we'd do it.
§ 01 · The hardwareUse a flatbed if you can — your phone if you can't
Any flatbed scanner made in the last fifteen years is good enough, including the one built into a cheap all-in-one printer. Flatbeds win because the print lies dead flat, the light is perfectly even, and there is no lens distortion or glare to fight. If a flatbed is anywhere in the house, use it.
No flatbed? A phone camera used carefully beats a flatbed used carelessly — the method is in section 04. What you should not do is photograph a print casually under ceiling light: the yellow cast, the glare stripe and the keystone skew all become damage the restoration has to work around.
§ 02 · The settings600 DPI, and turn every "improvement" off
- 600 DPI for prints up to 5×7″ — the sweet spot for almost every family photo.
- 300–400 DPI is plenty for 8×10″ and larger prints.
- Save as TIFF or maximum-quality JPEG — never "email size."
- Switch off auto colour-restore, dust removal, descreening and sharpening. One honest pass; let the restoration make the judgement calls later.
§ 03 · The handlingClean glass, clean hands, no peeling
Wipe the scanner glass with a microfibre cloth first — every speck of dust scans as a white spot on a dark suit. Handle the print by its edges, and if the surface is dusty, puff it with a blower or a soft brush rather than wiping; old emulsion scratches almost on contact.
If a photo is glued into an old "magnetic" album, don't force it. Peeling can take the emulsion — the image itself — off with the page. Scan it right there in the album with the plastic sheet lifted if it lifts, in place if it doesn't. A faint sheen is far easier to repair than a torn face.
§ 04 · The phone methodWindow light, dark background, square-on
- 01Work beside a large window with indirect daylight — never direct sun, never the flash.
- 02Lay the photo flat on a dark, matte background (a charcoal t-shirt works) so the camera meters the print, not the table.
- 03Hold the phone directly above and parallel to the print — turn on the camera grid, and use the level indicator if your camera shows one.
- 04Fill the frame, but keep the entire print visible, white border and all.
- 05Tap the photo to lock focus and exposure. If a glossy print throws a glare stripe, angle it a few degrees toward the window until the stripe slides off.
- 06Take three shots and keep the sharpest. Skip the "enhance" filters entirely.
§ 05 · The blacklistFive ways scans go wrong
- Don't crop the border. The margin carries the paper's true white point and anchors any tears at the edge.
- Don't auto-enhance. Contrast boosts and "magic fix" filters destroy the faint tones a restoration digs detail out of.
- Don't use flash — it burns a hot spot into the exact centre of the memory.
- Don't scan through removable plastic. If the sleeve slides off easily, take it off. (If it's stuck, leave it — see section 03.)
- Don't sharpen. Sharpening halos are far harder to undo than softness.
Scan the whole print, border and all. The border is where a restoration learns what the paper's true white was.
§ 06 · The payoffWhat a good scan buys you
The pair below started as a creased, faded 1950s porch photo scanned on a $70 flatbed at 600 DPI. Because the scan held every faint tone, the restoration had real information to work with — nothing invented, everything recovered.

Two last habits: name the files while you still remember who's in them (1954_porch_grandma_ruth.jpg beats IMG_2047 forever), and keep the scans in two places — one cloud, one drive. The originals go back in an acid-free box, out of the sun.
Then, when you're ready, upload a scan — your first three restorations are free, so you can test your scanning setup on the photo that matters least before you trust it with the one that matters most.

